![]() ![]() The network issue "specifically impacted" Amazon's internal DNS servers. Some warehouse workers and drivers were sent home as the company's internal communications, delivery routing, and monitoring systems stalled. The outage snarled Amazon's internal warehousing and logistics operations in the midst of the holiday shopping season. Moreover, Amazon's retail and delivery networks, which rely on AWS' tools, were in some cases thrown into a screeching halt. While the outage was linked to a disruption in Northern Virginia, it has disrupted all parts of AWS' global operations in some capacity. The list of companies that saw outages Tuesday include Spotify, Netflix, and even Amazon's own e-commerce store, to experience widespread glitches and slowdowns. The problems were ongoing as of Tuesday afternoon and have resulted in hours of service disruptions across the web, causing some of the world's biggest online services, including Disney+, "Specifically, these devices are receiving more traffic than they are able to process, which is leading to elevated latency and packet loss for the traffic traversing them." The company had initially pegged the "root cause" of the outage on "a problem with several network devices within the internal AWS network," according to a screenshot of an internal AWS communique from Tuesday morning obtained by Insider. The main culprit: a sudden increase in traffic that caused congestion across multiple network devices in Northern Virginia, the biggest region for AWS data centers.
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